Comcast customer service call back. Reach out via phone, email, or social media.
Comcast customer service call back. Whether it’s a service outage, billing question, or technical problem, the need for assistance can arise at any time. In this guide, we’ll explore how to quickly reach Xfinity through their toll-free phone number, and provide tips for effective communication with their support team. I called the # back and it is Xfinity. Mar 26, 2025 · Dial Comcast Customer Service: Upon dialing 1-800-XFINITY (or 1-800-934-6489), an automated menu system will guide you through the options. Jan 20, 2025 · We can help. The scammers often identify themselves as an Xfinity or Comcast representative and offer discounted services, upgrades to equipment, or promotions to switch to Xfinity Mobile. Find your local Xfinity Store, including Xfinity Mobile, to demo the latest products, pick up and exchange your equipment, pay bills, or subscribe to Xfinity services! Nov 19, 2024 · I got a call in voice mail from a number saying my discount on my XFinity plan was about to expire if I didn't call back at this number: [Edited: "Personal Information"]. How to contact Xfinity For inquiries related to residential services, please contact us at: Comcast Cable, One Comcast Center 1701 John F. . Really? Apr 9, 2024 · At a Glance: To cancel your Xfinity Internet service, follow these steps: First, call Comcast Retention at 1-800-XFINITY or 1-800-COMCAST and clearly state your intention to cancel. You have several options, You can contact them via phone, live chat, go to their Comcast Nov 22, 2014 · Contact Comcast customer service for your customer service needs. Xfinity Assistant - Get 24/7 assistance for your questions Jan 16, 2025 · Can I please get a member of Xfinity management team to call me to resolve billing and service issues? Alex W [Edited: "Personal Information"] Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Here are the detailed steps to direct message us: Hey there - found similar threads but they're all locked. If you don’t wish to continue with your appointment, click Cancel, return to store page. They assume that you can only have a problem in a certain area such as Internet or voice and then base all of their questions off of those areas. Comcast is pretty good at dishing out credits for customers who complain. Account & Billing Discover how to manage your services, update passwords, pay your bill, view statements, and more. The agent that calls will have a record of your troubleshooting activities from the app and will walk you through some more steps to fix your service. Share your feedback with Tom at Xfinity through this form for any inquiries or concerns regarding your services. If you or anyone you know is receiving Sep 26, 2023 · We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. Feb 12, 2025 · Our contact number is 1-800-COMCAST (1-800-266-2278), but we would be happy to work with you on this issue right here! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. The only ways to do that is to schedule a call back or visit a store. Jul 18, 2021 · When you request a call back from Comcast in the My Account app, you select a time window and provide the phone number where you can be reached and we’ll call you. No phone call back. Get support for Xfinity Mobile services including account management, troubleshooting, and assistance with plans and devices. Learn how to check for Xfinity service outages using the Xfinity app, xfinity. Someties they are busy then you may have to wait for few minutes and they always call back. May 20, 2025 · The most straightforward way to reach Comcast customer service is by calling their dedicated contact number. There is only one time slot showing up and there is no way to change it. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Customer Agreements, Policies & Service Disclosures Comcast strives to provide consumers with accessible, easy-to-understand information about the services we provide, so they can make informed decisions about which services best meet their needs. Whether you’re looking for customer support, technical assistance, or billing inquiries, each service has its dedicated line. Here is a great link to easily view updates on our prices here. However, knowing the right strategies can expedite this process. net email address after disconnecting. As a former Xfinity customer, you can still use your Comcast. Jun 10, 2024 · Another phone call from <Edited: Personal Information>, Comcast displays on caller id. Every year, I renegotiate my Comcast/Xfinity prices using the following strategies. Whether you’re dealing with a service issue or have questions about your account, understanding how to effectively talk to an Xfinity agent can make all the difference. Sep 27, 2022 · Long story short I bought a new house and set up Internet, on the phone call The representative told me about their mobile plan. Dec 13, 2023 · The 5 Ways To Cancel Your Comcast Service There are 5 ways to cancel your Xfinity service: Call Comcast Chat with Xfnity online Go to an Xfinity store Fill out a cancellation request Maill a cancellation request To cancel your Xfinity account over the phone, call (800) 934-6489. If you’re looking for assistance with your Xfinity services, knowing the right number to call is essential. Apr 8, 2025 · Hello @user_y59ei4 The main customer service number on your statement will be the specific over the phone support to call for package changes. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. We will only ever contact you via phone if you had already previously reached out to us requesting a call back. Dec 13, 2024 · Overview of the Comcast Xfinity Scam Calls The scam typically begins with a call from a number spoofing a legitimate Comcast phone number. Mar 6, 2024 · Hello, @user_admin2024! Thanks for reaching out by creating a new post about your chat concerns. Comcast warns against gift card payments and urges reporting suspicious calls. Philadelphia, PA 19103. Your email account will stay active as long as you access it at least once every nine months. The original issue which prompted your call to your cable provider for assistance The issue you experienced with the Cable Provider’s customer service. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Manage appointments through your account online You can change your appointment online without contacting us. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require Get the most out of Xfinity from Comcast by signing in to your account. Comcast is not shy about using this situation to its advantage by raising prices every year. Oct 31, 2020 · How is Tom Karinshak, Executive Vice President and Chief Customer Experience Officer? Comcast has the worst customer service I have ever experienced. Sep 11, 2024 · So far the scan is clean. Aug 30, 2023 · Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). That will automatically trigger it to show you the option of requesting a call back or chatting with an agent. Can you please share what the nature of the concern is you need assistance with? Mar 24, 2025 · To make matters worse, I've had 7 support tickets related to our matter AND customer complaints because of the severe lack of quality customer service that are already closed. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. Oct 7, 2021 · However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. I double checked my phone number the second and third times. Is Comcast no longer offering actual service to its customers on the phone? Learn how to use Xfinity Assistant to manage your account and troubleshoot devices. No correspondence. Each time I call, I get the round around. It’s that it’s the worst, most horrific customer service call of all-time. Apr 1, 2025 · ? 800 number for customer service. Discover how to optimize your Internet speed and troubleshoot connectivity issues. user_9zi1oe Hi there! you can learn all the ways we alow our cusmtomers tto contact us by going to our Xfinity forum knowledge base. My phone shows only 5G and my TV wont stay connected. How can I schedule a call with an agent that can help me? Nov 14, 2024 · Schedule a call back Please call so I can change my plan Question • Updated 6 months ago May 22, 2025 · How can I talk to an actual customer support representative these days? Every single option I find on the website ultimately leads to the Assistant who just sends the same response over and over. Whether you’re dealing with internet issues, billing inquiries, or service installation questions, understanding when to contact Xfinity by phone can help you receive quick and efficient assistance. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. How do I change the call back time. You can post for technical support, advice, or just to vent about how you feel Comcast did you wrong. If it doesn't, just keep chatting until you get a live chat agent and ask them to request a callback for you. Troubleshoot your service, learn about outages, and get answers to all of your account and billing questions. com, or the Outage Map. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in any way we can. Comcast Customer Service Hours for Comcast Service are open 24 hours for your service. if you don't like service you can leave"????!!! It’s not that this customer service call is bad. Comcast (Xfinity) customer support for your business Comcast’s business products have more available support with phones and live chat available around the clock. Using Your Voicemail The Comcast Customer Guarantee How to Read Your Bill Internet and Voice Connection Internet and Voice Activation A subreddit primarily dedicated to asking questions and/or discussing experiences with Comcast. Noisy, call center, Indian gentleman stating he is with Comcast asking me to give him router info bc my wi-fi security is compromised. Get in touch with Comcast Business. Include your full name, address, account number, and phone number. Aug 12, 2022 · I got a call from [Edited: "Personal Information"] that I am eligible for a 50% discount on my Xfinity / Comcast account with no changes to my existing service and left the number [Edited: "Personal Information"] to call back. Can anyone tell me why? Aug 30, 2024 · I have little or no internet at my home. Please let us know if this Jan 13, 2025 · When it comes to managing your Comcast services, knowing the right telephone numbers to call can save you time and frustration. Once the promotional period ends the discount rolls off and you enter into our everyday rates. Find help & support articles, chat online, or schedule a call with an agent. I called Xfinity and gave the Corporate Case Number I was given and the person on the phone didn't know how to get them a messge to call me back. In this article, we’ll guide you through the various telephone numbers available for Comcast services so that you can quickly get the help I have been trying to reach someone at Xfinity/Comcast all day; was told I was in line for a call back that never came. I'd be delighted to assist you with any questions or concerns you may have regarding your account and services. No update. I've left at least a dozen messages but he refuses to call me back. In short, a tech journalist wanted his Comcast service disconnected. I will update this post if I find anything or after my call with the actual Xfinity's customer support. If you need to cancel, schedule a call or visit an Xfinity Store. Learn how to report a refund issue, payment issue, or safety concern online. I want to schedule a call me back appt. In this article, we will explore how reaching out to their 24-hour support can help you Oct 28, 2024 · Finding the right contact number for Xfinity is straightforward but can differ based on your specific needs. After a brief hold, you'll be connected to a customer support specialist. They also provided some great information on how to get in contact with us. Once you provide us with your complaint, we will forward your information to Comcast. Dec 5, 2024 · I cannot fathom how this is called Customer "Service"; they list callback options for live reps but don't allow you to actually speak to them, they just refer you back to the cheap, automated chat that doesn't actually answer questions but gives you options that have nothing to do with your actual problem. Make sure to return any Comcast equipment as Apr 8, 2025 · asking for call back need to talk to live person. Learn more about using your Comcast. We’d love to make your Xfinity service work better for you. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. If you "complain" enough it becomes easier to get free technician visits, better customer service, and eventually better service. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). You must give your Xfinity equipment back after canceling. This is a disgrace – IF Comcast actually does provide callbacks from live agents, how Aug 31, 2024 · Want to talk with someone regarding a change to my services, but can't get through to a live person. I'm sorry to hear they did not accommodate your requests and tried to sell you more. With the cable company Comcast, you can speak with a live rep by failing to properly complete the automated menu prompts three times. Dec 20, 2022 · Xfinity customer service phone number Xfinity’s callback service lets you schedule a time to speak to a Xfinity customer service agent. If you have a question about your bill, please call Xfinity Mobile customer support at (888) 936-4968 or call Comcast Business Mobile customer support at (844) 963-0206. Looking to schedule a callback? You can save time with the Xfinity Assistant! Get help now. Click Continue with appointment once you’ve entered your service address. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. I asked him again if he was with Comcast he says Comcast Securities, I hung up on him. But the cost for cable and internet service plus the device fees monthly have gotten to high. Jan 9, 2025 · Reaching customer service can often feel like a daunting task. I pay $115 per month for internet and Xfinity won't even tell me when they are going to restore my service, which I count on for my job. Otherwise, you'll be charged an unreturned equipment fee until you return it. May 19, 2025 · You can also contact customer service through the app’s messaging feature. Get online support for Xfinity products & services. I got the "fraud" call about Target sponsoring a 1/2 off the monthly charge Feb 18, 2025 · Send a letter to Comcast Send a letter addressed to Comcast Customer Service at 1701 JFK Blvd. Long story short: If you get a call from a random number like this and you call it back and get Xfinity's customer service bot, hang up and call Xfinity's actual customer support and explain the situation. What followed was 8 minutes of complete nonsense as the service rep refused to do his job while Connect with us Give us a call anytime at 1-800-xfinity (1-800-934-6489). Jun 16, 2025 · If you have gotten a call claiming to be from Comcast asking you to buy gift cards or paying upfront for six months or more in exchange for 50% off your bill the FTC is well aware of this scam. In this article, we’ll explore the different communication methods available—chat, phone calls, and in-person support—so Apr 5, 2022 · All, Comcast will typically not reach out to offer you new deals on your account, help with firewall issues, ask you for your personal information, or request payments above your monthly service charge if you did not initiate that conversation. Sep 20, 2023 · Xfinity has to have the worst Customer Service platform in the history of the world. Information about your rights This is an attempt to collect a debt. I'm highly suspicious (for Find information about your rights and how to contact Xfinity. Reach out via phone, email, or social media. Today at 3:55PM I called xfinity, troubleshot my internet issue, and they scheduled a technician to come out tomorrow between 5PM-7PM. We are on a mission to save our customers' time, simplify their experience, and make things right when we fall short. I received a email confirmation all three times. Other option is to do it "Old School" and go into an Xfinity store and speak with them. I need to cancel my service. If you’d prefer to cancel your account by chatting online, go here. Please keep in mind that we also bill one month in advance. I am an Official Xfinity Employee. Can anyone point me in the direction of a phone number, actual person chat or way to request a call back?. This is my 4th call to Xfinity / Comcast in a 30-minute period on June 10, 2023. If you prefer phone support our customer service team can be reached at 1-800-934-6489. There are very few instances that a customer needs to speak to an agent about. Call Customer Service Speak To Cancellation Department or a Manager I call customer service at 1-800-934-6489 and request cancellation of service Mar 26, 2025 · Thank you for reaching out to our Xfinity Community Forums Team. Let us know how we can help. The primary customer service number is 1-800-XFINITY (1-800-934-6489), which connects you with general support for various issues related to internet service, cable TV, phone services, and more. Prepare a valid reason, such as moving to an area without Comcast service, and stand your ground during the call, ignoring any offers or attempts to retain you. Whether you’re facing connectivity issues, billing inquiries, or service upgrades, reaching out to the right support team is crucial for getting your problems resolved quickly. Xfinity Mar 4, 2025 · If you’re an Xfinity customer, you know that sometimes things don’t go as planned. Thanks! I am an Official Xfinity Anyone with Comcast service knows that it is impossible to be connected with a live human from the customer support line. Any information obtained will be used for that purpose. Dec 2, 2024 · If you need to reach out to Xfinity for support, knowing the best times to call can make a significant difference in your experience. Jun 4, 2025 · Beware of the revived Xfinity imposter scam threatening $1,000 fees. In this article, we’ll provide you with all the details Dec 23, 2024 · When it comes to customer support, Xfinity offers various options to connect with their agents. Fortunately, calling Xfinity customer service is a quick and effective way to resolve your issues. In my area, Comcast is the only reliable provider of internet and cable. The automated dial in system is best utilized by using the SUPPORT feature on their website. net email address if you logged into your email account during the 90 days prior to disconnecting your service. Contact Customer Service at (800) 391-3000. Allow the bot to recognize your account and ask you what you need. However, I have posted the information here for quicker reference. Here’s how to get a live human to speak to: Call the customer service phone number. The scheduled time came and went all three times. Service Restored: If your Xfinity services are restored before your appointment, you will get a message asking if you want to keep or cancel the appointment. You can type in "Live Agent" and will be connected to one. The contact number is usually on your bills as well. Aug 28, 2024 · @user_irozov @BruceW is spot on with their information about us not having contact numbers for local Xfinity Stores. Mar 8, 2025 · Xfinity Call Back: Enhancing Your Customer Service Experience Xfinity call back is a service that allows customers to request a return call from Xfinity representatives to avoid lengthy hold times. At Comcast, we offer 1 to 3-year promotions discounts with and without term agreements. Kennedy Blvd Philadelphia, PA 19103 1-800-xfinity (1-800-934-6489) For Jan 27, 2025 · If you’re an Xfinity Internet customer and find yourself needing assistance, knowing the right telephone number to call can save you time and frustration. Please let Dec 17, 2024 · Where can I call or text a live agent from Xfinity? I’ve been trying to get in contact with a live agent to ask how much it’ll cost to get the plug for coax cable installed. Here’s how: Go to the Appointments section of your account and sign in. I have been a loyal Comcast customer for 25 years and I can not get anyone to give me a straight answer. Feb 17, 2025 · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Jun 24, 2022 · @XfinityEthan I appreciate the response and understand that it is not the individual agent's fault, but I want to talk to someone. Jan 14, 2025 · When you encounter issues with your Xfinity services, reaching a live customer service representative can feel like a daunting task. The first 3 calls resulted in endless prompts from department to department Jan 24, 2025 · Why can't I get a call back from the person I spoke with the other day. After spending hours of going around in circles I somehow lucked out and got to speak to a live agent. Only another incorrect invoice. In this article, we will share the top five tips to help you connect with an Xfinity customer service live person quickly and efficiently. If you selected that you weren’t an Xfinity customer, you’ll be asked to provide the location you wish to have Xfinity service. Customer Security Assurance Business Hours: 8:00am - 12:00am EST, 7 days a week Contact: 1 day ago · You can contact XFINITY Mobile customer service by calling an agent or using their chat. There are no stores near me. Dec 12, 2023 · I am trying to schedule a call back for a time that I'm available. Jun 18, 2015 · I've been trying to get ahold of Stanley @#edited to fix a problem with our phone service. With the service, which handles Xfinity internet and billing department questions, you don’t have to spend hours on hold waiting for an agent. Get the most out of Xfinity from Comcast by signing in to your account. Dec 22, 2020 · I want to change my current plan and want to talk to a representative I have been looking all over the website for a means to talk to a representative about changing my current plan and can find no way to reach a liver person. Once received by Comcast, you will receive a call directly from Comcast to assist you in resolving your issue. Not an hour and a half later i got a call back from 844-823-8902, poor quality audio and very broken english, asking for me by name and stating probably 5 times they were "Xfinity Advanced Technical Oct 17, 2024 · When I try to call and speak to a person it sends me back to the useless automated app. You may use our Xfinity Assistant here to chat with a live agent 24/7. Never got call back yesterday. This feature not only improves the customer experience but also streamlines communication between the provider and its users. Feb 24, 2025 · speak to someone in customer relations numerous enounters with chat/on line techs/3 visits in home get services on line /visit to store to review bill to no avail and finally a call back this morning from "Unified Portal" with a response of " we don't give credits. Comcast has improved its customer service in last few years and now it is not an headache to contact the customer service. She explained how the cell towers are the same as Verizon, whom I wa Go on their chat (I use their xfinity app chat feature) and type in "rep", "call", or "request call". Jan 29, 2021 · Last time I called customer service, I was told the construction department has to come to move the servcie line connected to my home which are so low I can touch them with my hands. i9wmb scf xsd oyep uuvo tvodh ztb1n fals5e4 mp8 g026d
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