- Xfinity cable card activation. There is zero incentive for Comcast to work with Tivo since they already have their IPTV app ready to go. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then entering “Xfinity Support” in the “To” section. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. If you cant remember, its most likely your home phone number. In this article, we will guide you through the process of activating your X1 box, troubleshooting common NOW Internet is here! An affordable new product from Xfinity, NOW Internet offers great value for reliable internet — at an everyday price, with the consistency you expect from the Xfinity network. The links in your support site to activate the CableCARD are not working Download the Xfinity app on your mobile phone to activate your internet in minutes. Second rep handled the activation. Download the free Xfinity app, or scan the QR code with your smartphone. That website is no longer active or at least times Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I got a notice in the mail saying that I needed to turn it in for a cable box as they were phasing out the cards and would no longer support them. I know that activating CableCards can be quite tricky. CableCARD Self-Install or Contact Info During CableCARD installation, you’ll need to call your cable provider to activate or pair your CableCARD. Comcast definitely supports cable cards. Please send us a direct message with your first/last name and full address. ) So after an hour of her trying to fix it, she had me exchange the card at the store. The two URLs that are supposed to be for self activation DO NOT WORK. comcast. Xfinity ActivationDownload the Xfinity app on your mobile phone to activate your internet in minutes. Apr 5, 2023 · I had a cable card for years, and one day it seems the host id changed (according to the Comcast person. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. You are frustrating hundreds of customers. New comments cannot be posted and votes cannot be Instead, you simply won't be charged a rental fee when you use a customer-owned TV Box in place of a rented Xfinity TV Box. Phone numbers for the most commonly-used cable providers are listed below. Dec 12, 2023 · Hello Xfinity. Use the information below to activate the card yourself or route your call quickly. Aug 10, 2017 · Once you receive your CableCARD Getting Started kit, go to the Xfinity CableCARD activation and pairing tool at cablecardactivation. Aug 22, 2024 · "Equipment Update: Starting on October 24, 2024, Xfinity will no longer provide new CableCARDs to new or existing customers. You can eventually reach someone there who knows how to unpair and pair CableCards, but it requires a ridiculous amount of persistence. It's been in beta for over a year. See Cable Company Support and Contact Info for a list of common providers, or search your cable company's website. Oct 12, 2019 · Has anyone successfully unpaired a CableCARD from their previous TiVo and paired the same card with their Edge using Xfinity's CableCARD website? If so, how long did it take to reactivate it for the Edge? Any hiccups? My dad's old TiVo (with a cablecard) died, so I dropped off another one to him (my old one). The phone number for your cable company's CableCARD activation department. Use the TiVo Series 3 cable box Comcast supports the TiVo Series 3 HD cable box. About the size of a credit card, a CableCARD is a plug-in card that is inserted into a slot on your TiVo DVR so you can receive digital cable channels. The link above cablecard activation liknk still does not work. net). Write down the Activate DeviceAccess on Apple TV, Roku, and smart TV's will be available once your Xfinity products have been set up in your home. Make sure your phone is on your cellular network and click the appropriate link below to get started. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. I was concerned something like this might happen sooner than Apr 4, 2023 · An older thread said to start a new one. However, before you can start using your X1 box, you need to activate it. Learn more about activating your Xfinity Gateway or an approved customer-owned third-party modem using the Xfinity app. net) for cable card activation isn't working either. Need additional support? Ask Xfinity Assistant. I Aug 28, 2023 · Sadly, Comcast's "CableCard pairing" number, which once actually worked to connect to people who knew something about CableCards, now seems to connect to their general customer service line. Enjoy entertainment your way with great deals on Xfinity by Comcast. Find help & support articles, chat online, or schedule a call with an agent. See what Xumo Stream Box from Xfinity can do and how easy it is to get started by following the step-by-step activation guide. Cable Company Support and Contact Info When you need to activate your CableCARD for use with your TiVo DVR, your cable provider might have support agents specifically trained to assist you with CableCARD setup. Everytime I call tech support theym claim to have sent it to a second level sup Xfinity ActivationDownload the Xfinity app on your mobile phone to activate your internet in minutes. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Here's the steps I took to get my Tivo HD up and running with an Arris card: Complete Guided setup with no Cable Card in the Tivo. " Statement is from the current bill. The old thread is exactly the same problem I have. You Mar 7, 2024 · Hey @user_7x64hu, Thank you for visiting our Xfinity Community Forums support page. Just got a cablecard to use with a HDHomerun Prime. The TiVo Service Number of your DVR (found on the System Information Screen). After installation and activation, a CableCARD communicates with your local cable system and delivers all the high Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I'm sure glad I stocked up on cablecards and HDHR Primes earlier this year. The person in chat first sent me same non Activate your Xfinity device quickly and securely using the provided activation link. Activation process for CableCARD-compatible devices: As set forth in the customer-owned equipment policy, CableCARD activation for customer-owned TV Boxes requires verification that the device has not been stolen from Comcast. Jul 1, 2023 · I have been trying for a month now to get my cable card paired and activated so my Tivo Bolt can access the channels. You can access your recordings and watch live TV using it. Please use the telephone number that we have on file for your account. You will need a CableCARD to access scrambled digital channels. Dec 15, 2024 · You will have to go through the process of pairing the card to your new TiVo. ". If you disconnected your service and returned your Comcast-owned equipment, you will automatically receive a refund for any remaining credit balance on your account to the last payment method in about four to six weeks. I ke Description For activateJust a moment. You can also use Xfinity MyAccount (Web | iOS | Android) and xFi app (iOS | Android) for product and account support. Card seems to work and authenticates but card validation is marked as none. Comcast Identity Management PortalVerify Your Xfinity Account First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: May 20, 2023 · I'm having the same issue that numerous people have listed. Are Comcast techs not responding because they can't help? I Xfinity Assistant Aug 21, 2024 · I also found this document on our website that has some good information about cable card support if all activation/troubleshooting steps from our end have been attempted: If you need assistance, call 877-405-2298 and request CableCARD Activation. To reactivate your TiVo DVR’s Xfinity cable card, contact Xfinity customer support to reset the card on their end. First, gather the CableCARD's identifying data so that your cable provider's agent can correctly activate and pair the card to your TiVo box. Did you try the self activation portal? Jun 20, 2025 · Use your Xfinity Cable Box immediately with this beginner's guideDid you purchase a new cable box from Comcast and need to activate it? The newer X1 box can be set up without you having to contact Comcast at all! You can activate your Aug 14, 2017 · Activate an Xfinity Gateway or third-party modem with the Xfinity app Learn more about activating your Xfinity Gateway or an approved customer-owned third-party modem using the Xfinity app. May 4, 2003 · Forum discussion: Saw this on the Comcast forums: new self-service online tool is now available for customers to Save on high speed internet, mobile phone plans and cable TV services with Xfinity. Problem solved with one call. Let it finish Insert the Cable Card Call Comcast and get transferred to the Cable Card activation line (this is a hassle but you should eventually end up in the right place). Xfinity Assistant Jan 22, 2022 · Hello, @mrblues114, thank you for letting us know you are not able to activate your box. CableCARDTM Activation Support Charter CommunicationsComcast/XFINITY Learn more about CableCARDs, activating, getting access to certain digital programs without the need for a Set-top Box, and frequently asked questions. If your troubleshooting reveals that the CableCARD is not correctly set up or is otherwise faulty, you need to call your cable provider to resolve the issue. If you have difficulty with activation and pairing of the CableCARD, please visit Ceton Support or call us at 866-265-5541. Continue The fastest and free way to get a cable card would be to visit a local service center. Ever. I'm trying to get my tivo cablecard activated and it seems no one at Xfinity has any idea. So using my existing Comcast account, I have Channels configured to consume the online video streams from almost all of my Comcast channels directly through the Internet. For immediate assistance, check out the Xfinity Assistant. . We would like to show you a description here but the site won’t allow us. Cable companies are no longer required by law to offer cable cards so they stopped offering that as an option for people who own non-Xfinity cable boxes. When you were getting this message were you using the Xfinity MyAccount app or website to try to activate your box? Jan 14, 2023 · Comcast already has the Xfinity Stream app which runs on any firestick or Android TV box. Dec 28, 2019 · Forum discussion: I posted over in the Comcast Direct section for help activating a couple CableCards, but no one has responded at all. Learn more Continue Save on high speed internet, mobile phone plans and cable TV services with Xfinity. I recently ordered and setup a couple more cards and they work great with my Tivos and HDHomerun Primes. I'm trying to pair/activate my new CableCARD but have… Xfinity Assistant Apr 3, 2025 · An Xfinity CableCARD is a small device that can be inserted into a compatible third-party device, such as a DVR or digital TV tuner, to access Xfinity TV services without the need for a traditional set-top box. Dec 14, 2022 · I have a Tivo with a Comcast CableCARD. If you expect to receive a prepaid card as part of an Xfinity Mobile bring your own device (BYOD) promotional offer, you can check the status of your prepaid card about one week after activation of all required services. It would be our pleasure to assist with getting the box activated. If you have an HD television, you’ll be able to record in HD and view What to expect with a refund from Xfinity Claiming a refund from Xfinity is easy. Jan 9, 2023 · Channels collects and aggregates video from all sorts of sources -- including Comcast, using a feature called "TV Everywhere". That website is no longer active or at least times out. While we all know / can sense this is coming (with Xfinity only supporting legacy cable card customers who are grandfathered in), the "at some point" mentioned obviously does not give any Use this article to learn how to manage your subscription if Netflix is included in your Comcast Xfinity package. Based on recent person experience 1) Call 877-405-2298 and if everything is right, they can usually pair your Prime and Cable Card. I found activation link online but it appears dead. net/ and refer to these easy-to-follow instructions on pairing/activating your CableCARD. Press Clear to return to the CableCARD Menu, then select CableCARD (tm) Pairing. A few days ago I made a change to the channel package I receive. Jan 4, 2023 · Xfinity used to have a website where you could activate CableCARDs (https://cablecardactivation. Perhaps the problem is actually Nov 14, 2024 · I contacted the cable card department at the 800 xfinity number and they said that the Fort Myers store in Florida still has cable cards in stock and can activate them on the account. net/). Tivo support had me reset the Tivo, now I need to re-pair the CableCARD to Comcast. I moved the still working card to my main Tivo, and have been trying for two days to get someone to activate it for me. CableCARDs are supplied by your cable provider and enable your DVR to unscramble your cable provider's encrypted signal. Welcome to XFINITY CableCARDTM activation & pairing! You're just a few steps away from activating your CableCARD and experiencing entertainment like never before. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require Jun 27, 2024 · 7 different Xfinity cable card reps, and 6 different cable cards (the current ones being 2020 vintage), and 1 visit from an Xfinity repair person, and no change. Why do you put this inaccessible link in the customer-facing installation instructions? Please provide a good link immediately. For more on NOW Internet, including eligibility and activation details, see NOW Internet overview. Comcast said they would stop giving out Cablecards to new or current customers after October 24th 2024 but they still support them. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. No CableCard involved. Oct 31, 2023 · ANSWERED: Xfinity CableCARD Activation and Pairing Self-Installation Setup You can reach us 1-1 as well. Ensure your TiVo is connected to the cable line and perform a system refresh via the TiVo settings menu. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Your account number should not contain any spaces — just the number sequences found on your Activation Card and receipt in your Self-install Kit, and on your bill. Per a response from one of the technicians here in the forums from a month ago, I quote, "For support with activating your cable card you can call 1-877-405-2298 and, when the IVR requests the reason for the call, state, "CableCARD repair. In the past eventually i would get through For Xfinity residential services, you can check the status of your prepaid card once your services are activated. Hello Xfinity, I had to swap CableCards yesterday by getting new card from retail location. All of my non premium channel I had a cable card from Xfinity for my TiVo for more than 7 years. Jan 13, 2024 · The Xfinity rep I just contacted stated Xfinity still supports Cablecards, but their Cablecard pairing/activation link in their self-installation instructions list is STILL a dead URL. My bedroom tivo, which has had a working cable card for three months (I was forced to get new cable cards when I moved), suddenly stopped connecting to xfinity Jun 10, 2025 · I've been an Xfinity customer for about 11 years and was disappointed to learn today that the cable card in my TiVo Bolt is no longer supported. So I called the number provided by Xfinity (877-405-2298) and was processed through three rep who had no idea what to do. Status Card Authentication success Card OOB Lock success Card Validation none Archived post. Learn what you need to know about CableCARDs and your TiVo HD box. This is taking a bit longer than expected, but we're on it. It allows customers to receive digital cable channels and access on-demand content through their own equipment, providing a flexible and cost-effective alternative to renting equipment Mar 25, 2025 · I got a new Tivo DVR and have been trying to my cablecard paired, but have not had any success. The box will access local and basic cable channels, ATSC digital antenna channels, and analog antenna channels. Dec 6, 2024 · Someone mentioned in a thread that Comcast / Xfinity is planning to shut off all cable card at "some point". Write down the First, we need to authenticate your account Transferring services to a new address? Please enter your new account details. Ready to begin activation? Please ensure you have reviewed the Getting Started Guide before continuing. We would be more than happy to assist in trying to get your CableCard and TiVo device up and running. Just post over in r/Comcast_Xfinity and they could have added back the cable card you possessed. When you install your CableCARD, you’ll be prompted to call your cable provider to activate or pair your CableCARD. Jan 18, 2024 · I had two active CableCards in Tivo DVRs, and one of the cards just died. I just spent two hours with support. Click the links below to see contact information and helpful links for some cable providers. Make sure your phone is on your cellular network & click the appropriate link below to get started. The online tool is great in theory, but fails every time, presumable because it is paired to my old Mar 26, 2025 · Just to clarify, the FCC ruling was in September 2020 that cable operators no longer were required to support CableCARD. The rep said an X1 streaming box could be provided a May 20, 2023 · @BruceW wrote: keep trying, and trying, and trying until you get a phone or chat rep who knows how to activate a CableCard. 1 Make sure your Wireless Gateway is plugged in and powered up, and your coax connections finger tight. I called Xfinity number presented on pairing screen, and the queue was over 30min, so I switched to chat. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require Learn more about activating a mobile phone or tablet with Xfinity Mobile or NOW Mobile. Note: Some cable companies require additional equipment, like digital tuning adapters. First, the pairing link hasn't worked for many years (cablecardactivation. Dec 9, 2024 · I've never had the Comcast CC activation site work for me. First rep I spoke to was clueless, but they knew enough to know they didn't know, and forwarded me to somebody who could help. Dec 2, 2024 · Activating your X1 box is an essential step in enjoying the various features and services offered by Xfinity. Some cable companies require additional equipment, like digital tuning adapters. If you require new TV equipment, please call 1-800-xfinity to speak with an agent who can assist. TV Setup in Windows Media Center will guide you through the CableCARD activation and pairing process and provide you with the necessary pairing information to give your cable support technician by phone. I would suggest making an appointment and then visit the service center if you would like to speak with them directly. This article includes answers to your FAQs about NOW Internet. 2) If they can't pair them because of errors, they may want you to get another Cable First, we need to authenticate your account Transferring services to a new address? Please enter your new account details. xsp. Inserted cablecard from old box into new one, but it shows up as unpaired, which is understandable. My cable card had no monthly The CableCARD numbers that you just wrote down at the end of Step 3. Do not use any of their Apr 5, 2012 · Comcast Cable Card activation 877-405-2298 Comcast Tier Two Support 877-761-5015 has been disconnected Correction: New number is 888-824-8988 press 2, and then press 1 for Video. Comcast Identity Management PortalVerify Your Xfinity Account First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Jan 24, 2024 · I tried to pair the existing CableCard (which has worked fine for over 10 years) with the new box but the process to do so doesn't work. My last CableCard update last year was unable to get a couple channels (FS2) because they are technically internet streamed to the xfinity box and CableCard doesn't understand that. Overall I'd call it a successful customer service interaction Dec 15, 2016 · Is anyone aware of a website to activate? Trying to avoid 60 mins on hold if at all possible. I entered this new ID information into the cable card activation page. I just used Comcast/Xfinity’s “move” where you move from one address to a new address and instead of “moving” my account, they canceled it…which means they cancel every piece of Comcast equipment…INCLUDING MY TWO CABLECARDS FOR MY TWO TIVOs. May 2, 2015 · Xfinity used to have a website where you could activate CableCARDs (https://cablecardactivation. The X1 box is a powerful device that provides access to live TV, on-demand content, and streaming services. Welcome Page (comcast. Get online support for Xfinity products & services. I declined the offer of a year of free X1 box b Jul 25, 2020 · Hello, I had to put a new hard drive in my TiVo and a new Data id was generated for the Host. I got lucky. Apr 17, 2025 · Hello - I use TiVo boxes with cable cards to access my Xfinity cable tv channels. wntrgi a99k xawxgumb xwsrdtcj hdi h4ypbe z7hc uxuowrh ithwc 7tdyl
